Archives For Miscellaneous

How to prepare an oral proposalAn oral proposal for large contracts — government and commercial — goes by many names: a pitch, a sales presentation, an interview, or an orals.

Because a lot of money — millions, sometimes billions of dollars — is at stake, an oral proposal is one step — one of the final steps — in a long process. They are typically preceded by several conversations and exchanges of information and, of course, by a formal written proposal.

Your goal, when preparing and presenting an oral proposal is to win the contract.

You do so by showing the customer how your people, processes, tools and technology will provide better value than the competition: how you will give them more of what they want (features and benefits) and less of what they don’t want (costs, delays, risks, etc.)

Preparing a winning oral proposal is a complex process. It involves many players and considerations.

The Most Important Issues to Address when Preparing an Oral Proposal

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Business presentationsTechnical presentations, especially in a business meeting, are difficult to pull off.

On the one hand, a technical presentation addresses an issue or topic of some complexity, in a field that has its unique knowledge base, processes, methodologies, and jargon.

On the other hand, a business meeting isn’t a technical or scientific conference. The attendees are from different fields. They have different backgrounds, educations, and responsibilities. And they do not necessarily share your knowledge or speak your language.

You might be called upon, for example, to speak about a highly technical issue to people in upper management, marketing and sales, regulatory, finance, and operations. You don’t want to simplify your content to the extent that it’s no longer technically valid or meaningful. But you have to avoid confusing them by presuming too much knowledge or presenting too much detail.

So what can you do?

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https://www.flickr.com/photos/perspective/598664939/in/photolist-UUjei-UUUPL-WTTo6-UV6Fz-USmdi-WZB5N-VroME-UVrxv-WTTqF-WzRRe-WWSkK-VroKu-UUkJW-WBkYA-WXqiJ-WYahs-UVrAR-X2Aod-USmaX-WCgxm-WBkWq-WXv2n-WBkVq-WWSt2-UUjaK-VqWyT-WZB2G-WYu9o-VqWxM-UUj7a-UzMsZ-Wyfov-VqWAx-X2ABw-WBkZQ-UXABW-UA3V9-UA3Wm-UA415-UyZwa-UyZuc-UVruR-USm6r-UzjxB-X2Am3-UV6ER-UVAa7-bMQJmx-Uz1CA-7wwoPBTo know how to write a eulogy, you first have to know what a eulogy is and, more importantly, what its purpose is.

A eulogy is a short speech delivered in a memorial service in memory of someone who has recently died.

How to Write a Eulogy: Principles

Principle 1: A eulogy is a short speech.

In general, short speeches are better than long ones: more engaging, more focused, less apt to lose the audience’s attention. There’s so much going on in a memorial service (see below) and people are already coping with a mix of feelings. You owe it to them to keep your eulogy brief and to the point.

Principle 2: A eulogy is part of a larger event: a memorial service.

In addition to the eulogy, there may be scriptural or other inspirational readings, poems, prayers, music and songs, flowers, and in some cases elaborate ritual elements.

A eulogy serves a specific and limited purpose within the service. (More about that later.) A eulogy doesn’t do all the work.

Principle 3: A eulogy is a remembrance of someone who has died.

Originally, a eulogy was meant to praise the dead: to extol their virtues and accomplishments. (The word eulogy comes from the Greek, meaning “good words.”)

Many eulogists still limit themselves to saying only good things about the deceased. But doing so runs the risk of presenting an incomplete and, at times, distorted portrayal of the person.

A eulogy shares memories of the deceased, allowing others to tap into their own memories and, hopefully, to come to terms with them. Those memories may not all be positive or happy, at least not for everyone. What matters is telling the truth as kindly as possible.

How to Write a Eulogy: Tips

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Giving a speech or a presentation takes time and effort. And often it isn’t the right thing to do, given the circumstances and the need.

Before agreeing to give a speech or a presentation ask yourself three questions: Me? Here? Now?

Question #1: Me?

Am I the right person to give this presentation? Do I have the right knowledge and experience? Will I be credible to the audience?

Do I have a stake in the topic or in the audience being addressed?

Do I have something worthwhile to share — new information or ideas or a different way of thinking?

Question #2: Here?

Is this the right place, forum, or event to speak? Will the setting and room set-up, schedule, and agenda do justice to what I have to say and what I want to accomplish?

Are these the right people for me to address?

Question #3: Now?

Is this the right time to speak? Does my topic have relevance to what my audience is concerned about — or should be concerned about — now?

Am I given the time I need to address this topic adequately? Am I scheduled to speak at a time that will assure me of the audience’s attention.

This may sound funny coming from someone who makes his living by giving speeches and by helping others give them, but I’m skeptical about accepting speaking invitations. I want to speak only when I can do some good, when I am given an audience suited to my topic and approach, when the event is planned and managed in a way that gives me the opportunity to succeed.

And I encourage you, when possible, to consider carefully before agreeing to give a speech.

Fox debateTonight ten men hoping to be the Republican candidate for President will face each other in a televised debate.

Of course, they won’t really be debating each other.

A formal debate requires 1) a clear understanding of and willingness to adhere to reasonable rules, 2) a skillful moderator who poses questions and enforces the rules, and 3) enough time for all participants to have their fair say.

A debate also addresses a specific question or orderly series of questions, expecting each participant to stay on topic and explain, justify, and champion his or her position.

None of that will happen tonight.

The rules of tonight’s debate — and the contentious nature of political discourse these days — will make it hard for candidates to explain their positions thoughtfully or completely (if they were so inclined):

  • The debate is limited to two hours.
  • There will be three moderators.
  • Participants will have one minute to respond to each question and 30 seconds for rebuttal if their name is mentioned.
  • They will not make opening statements, but they will get 30 seconds to make a closing statement, if time permits.

Those rules seem designed to heighten the entertainment value of the debate, not to allow for the thoughtful discussion of policies and positions.

Following the debate media analysts will focus primarily on designating the winner and losers.

I think it would be more profitable to sift through all the racket, quips, and comebacks — all that gets said and unsaid — to ferret out where each candidate stands on three basic issues.

Three Questions to Ask Following the Republican Debate

1. The first question is of identity.

Who are we as Americans? What makes us different from others? Who belongs? Who doesn’t belong? Who are we: our heroes, role models? Who are they: our enemies, pariahs? Who deserves our praise and emulation? Who deserves our contempt?

2. The second question is of values.

What do we value? And why? What actions, policies, and goals deserve our attention, respect, energy?

3. The third question is of vision or direction.

Where are we headed as a nation, a society, a people? Where should we be headed? What are we about? What is the task that lies before us? What will our legacy be? What kind of world do we want to create and sustain and hand on to those who follow.

These three issues — of identity, values, and vision — are the same issues that every leader should be expected to address. Why not the candidates?

What is an accent?When giving a speech or a presentation, having an accent that makes audiences work too hard to understand what you’re saying is a problem.

Strong accents are even more of a problem when you’re making a virtual presentation—in a conference call or a webinar—and your audience can’t see you.

That’s when accent reduction coaching can be helpful.

People sometimes ask me, knowing that I’m a speech coach, if I can help them reduce their accents. I can’t. But I can refer them to an accent reduction coach whom I trust: Laura Darius. (She’s based in San Diego, but she works with clients internationally.)

Because I have a lot of questions myself about accent reduction—what it is, why it matters, who can benefit from it—I interviewed Laura. Here’s what we talked about…


CW: It seems that everyone has an accent of some sort. How do you define an accent?

LD: Having an accent means you’re using the sounds and rhythm of your native language to speak another language.

For example, a French person can speak English with a French accent and an American person can speak French with an American accent.

People who are not born in the U.S. and learn English after the age of 9 will speak English using the native sounds and rhythm of their own language. Since their native sounds don’t match the sounds or rhythm of American English, there will be some lack of clarity when speaking English.

CW: Is there anything wrong with having an accent?

LD: An accent is only a problem if people misunderstand you or can’t understand you at all.

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Who makes better presenters?You might think that extroverts, who are generally more at ease talking to groups of people, would have the advantage. But, it isn’t so.

I believe — feel free to disagree — we’re born one way or the other (introvert or extrovert) and our basic makeup doesn’t change much over the years.

The Difference between Extroverts and Introverts

Here is how I think of extroverts and introverts.

Extroverts are generally outward-facing. Their attention, interest, and energy are engaged — primarily — in and by the exterior world: the stuff that is “out there,” people, things, activities. They enjoy interacting with people, sometimes large numbers of people, and they get a charge out of doing so.

Extroverts tend to think out loud. It’s not that they think before they speak. They speak while they are thinking. What you hear isn’t necessarily their final thought on the matter at hand; it’s their thought process. Ask extroverts for their opinion, and they’re likely to open their mouths and begin speaking.

Introverts are, for the most part, inward-facing.Their attention, interest, and energy are engaged in and by their inner world: their thoughts, fantasies, and feelings. They prefer interacting with a few people at a time and especially with people they already know and trust. They recharge by seeking alone time.

Introverts tend to think before they talk. When you as their opinion, they don’t say anything. Not, at least, until they’ve had time to think it over.

Extroverts tend to think that introverts are slow or, at worst, stupid. They must not know anything, because they’re not saying anything.

Introverts tend to think that extroverts are glib and fickle. They talk all the time, and they say one thing at one time and something else at a later time.

(The world of work is organized in favor of extroverts. The way business conduct meetings, brain storming sessions, and presentations plays to the strength of extroverts, people who speak confidently and quickly in group settings. But that’s another issue.)

Why Aren’t Extroverts By Their Very Nature Better Presenters than Introverts?

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Speech coaches and trainers often perpetuate myths and misconceptions about presentations and public speaking.

I begin with the assumption that giving a speech is both an art and a skill.

Public speaking an art in that it requires a certain amount of creativity.

You have to come up with (i.e. create) a good idea to begin with. You have to put it together in a logical and persuasive structure. You have to use words and phrases and, sometimes, stories in a clear and evocative manner. And you have to deliver your speech with at least a modicum of drama.

Public speaking, like any art, is also a skill.

It has its own somewhat complex, somewhat variable set of requirements, rules, guidelines, and principles to learn, practice, and master. To give a speech — a good one, at least — you have to be able to plan and create one, explain your idea clearly in a limited amount of time, connect with an audience, begin and end a speech, overcome fear and project confidence in front of an audience, answer questions, and think on your feet.

Public speaking isn’t as complex or demanding a skill as, say, performing brain surgery or rocket science. But then again it’s not as simple or easy as riding a bike.

Beginning with that assumption — public speaking is both an art and a skill — I’ve developed my list of…

5 Things Speech Coaches and Trainers Won’t Tell You about Public Speaking

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Influence is the ability to bring about some change in people’s thoughts, feelings, attitudes, perceptions, values, actions, or behavior.

Whenever you give a speech you are, essentially, trying to influence your audience.

The purpose of a speech is, after all, to change how your audience feels, thinks, or acts. (If you’re happy with the way they are and what they’re doing, for God’s sake don’t give them a speech. Leave them alone.)

How to Make Yourself More Influential when Giving a Speech

First, be the kind of person who inspires trust.

Who you are as a person — your character, experience, reputation, values — is, in large measure, the message you communicate.

Put yourself and your vision, your hopes and dreams on the line. Make yourself vulnerable. Invite, rather than command compliance.

Second, align yourself and the change you’re proposing with their deepest held values.

You’re not going to change what people care about most, and you shouldn’t try. Instead, show them how what you want them to feel, think, or do affirms, protects, or advances their loves, values, dreams.

Third, challenge them to be more or better than they are.

Making people feel guilty or inadequate or wrong won’t incline them to change their ways. If anything, it will make them resent and resist you.

But at the same time you don’t want them to remain complacent, satisfied with their status quo. Not if you want them to change. So ask them to go beyond, to grow bigger than, to love better than who or where they are already are.

Chris Witt Speaking to the UK Speechwriters Guild

Chris Witt Speaking to the UK Speechwriters Guild

Ask any author.

One of the hardest parts of being an author is selling your book.

Yes, writing it was taxing and time consuming. But selling it can be even more challenging.

Selling your book means bringing it to people’s attention, making them interested in it, and finally moving them to buy it.

Other people—with some prompting on your part—will make your book available. They may even take people’s money in exchange (and give you a percentage of their take). But they won’t publicize it and they won’t market it, unless you give them a lot—and I mean a lot—of money. They won’t make people want to buy it. They won’t, in short, sell your book.

That’s your job.

There are many ways to make people aware of your book, to make them want it, refer it to others, and buy it.

Here are some of the most effective strategies:

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