Archives For acronyms

using acronyms in a presentationIt’s almost impossible to give a technical presentation without using acronyms.

It’s often difficult, ineffective, and unnecessary to eliminate acronyms when you’re giving a presentation as a technical expert to other technical experts in your own field.

But how about when you’re giving a technical presentation to a non-technical audience? Or to an audience that’s mixed: some technical experts in your field, some people who are experts in other technical fields, and some people who aren’t technical in a strict sense (sales and marketing, HR, finance, legal)?

Two general principles govern the use of acronyms in any technical presentation: 1) Clarity, and 2) Credibility.

First, you have to be clear.

If you confuse your audience, you lose them.

When you use an acronym that your audience doesn’t understand, they’ll try to figure it out. The problem is, while they’re parsing what you said, they stop listening to what you’re currently saying. Which is a bad thing.

If they can’t figure out what you mean and if you confuse them often enough, they’ll stop listening to you altogether. They may even resent you.

So, above all else, be clear.

Second, you have to be credible.

There are, of course, many ways to establish credibility in a technical presentation: being personally credible (shown by your experience, education, and reputation), an abundance of evidence, and well-reasoned logic.

(See my piece on How to Establish Credibility in a Speech or Presentation.)

A subtle, but effective way to sound credible as an expert in your technical field is to speak the language of that field.

And that’s where acronyms come into play.

Acronyms are the shorthand that technical experts use when speaking to each other.

A familiarity and ease with acronyms communicate to people in the field that “you’re one of us.”

Two rules govern using acronyms in a technical presentation: 1) Use acronyms everyone understands, and/or 2) Explain them as you use them.

If you’re sure that everyone in your audience knows an acronym, use it. Don’t pause. Don’t explain it. Simply use it as you’d use any other commonly understood word.

The trick here, of course, is being sure that everyone knows what the acronym means.

Explaining the acronym is more effective than spelling it out.

Simply spelling out an acronym doesn’t necessarily make it any clearer. Not to those who aren’t already in the know.

For example, saying a POA&M is a Plan of Actions and Milestones may not help someone unfamiliar with the term. It’s better to say something like, “A POA&M is a management tool for outlining and tracking a complex development or remediation project through its various steps.”

That short explanation may be enough, depending on the audience and the reason you’re using the acronym in the first place.

It’s up to you to know your audience and your presentation’s objective to determine how best to use acronyms. Don’t avoid using them. But don’t assume that everyone will understand them.

Above all else, be clear and be credible.

aconym hellAcronyms have their place and usefulness  in a technical presentation as long as–and only if–your audience understands them.

An acronym is formed from the first letters of other words and is treated and pronounced as if it were a word. Like NATO (North American Treaty Organization) or WASP (White Anglo Saxon Protestant).

Most things we call acronyms are, to be technical, initialisms: abbreviations formed by the first letters of each word in a phrase. Like FBI (Federal Bureau of Investigation)  or ATM (Automated Teller Machine).

I’m not that technical so, like most people, I’m going to lump initialisms together with acronyms and treat them the same.

The common advice for people giving technical presentations is to spell out acronyms if your audience doesn’t know them.

There’s no need to spell out an acronym if you’re sure your audience knows what it means. When you’re addressing other technical experts, spelling out a commonly understood acronym only makes you sound silly or condescending.

And don’t spell out an acronym that is more commonly known as an acronym than the series of words it’s made up of. People know what an ATM is. They may have to think twice if you call it an automated teller machine.

Instead of spelling out an acronym, define it.

Spelling out an acronym doesn’t always make it any clearer.

For example, if you simply say that GIS stands for Geographic Information Systems, you haven’t clarified matters much.

It’s better to say something like, “GIS, a computer system for capturing, storing, checking, and displaying data related to positions on Earth’s surface…” (from http://nationalgeographic.org/encyclopedia/geographic-information-system-gis/)

Explanations make acronyms clearer, but sometimes–depending on your audience’s knowledge (or lack of it)–you need to go one step further.

After explaining an acronym, give an example.

After defining GIS you might say, “It’s because of GIS that you can see where the nearest Starbucks is on Google Maps and you can monitor a hurricane making its way toward land.”

If you really need the audience to understand the acronym–if it’s an important part of what you’re talking about–first spell it out, then define it, and finally give an example of it.

 

Photo courtesy of Xavier  Verges at Flick https://www.flickr.com/photos/xverges/

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